When discovery is routine, be ready to explain how AI was used.
Companies that litigate often — employment, product, IP, regulatory — have a standing problem: employees prepare for disputes with AI in tools that preserve nothing and protect nothing. Privilege AI gives litigation teams and the business a workspace counsel controls, with legal hold built in.
Opposing counsel will ask for the chats.
Discovery requests now routinely reach AI conversations. For a company in constant litigation, that means three distinct exposures: the chats themselves may be responsive and, as Heppner shows, not necessarily protected; protected discovery and work product sent to an unapproved provider can breach a protective order; and chats that were never preserved invite a spoliation argument.
The answer is not to stop using AI in litigation. It is to use it where counsel directs the work, every conversation belongs to a matter, legal hold is a property of the matter, and the record is tamper-evident.
Before, during, and after the matter.
A manager asks AI how to handle a complaint, a termination, a product defect. In Privilege AI the question is asked with counsel in the session, inside a matter, on the record.
Litigation counsel and paralegals build chronologies and review discovery with AI under the protective order — never in a provider the order does not permit. Legal hold applies to the matter and to the device.
Every answer carries its model, its citations, and who was present, in a SHA-256 hash-chained ledger. Retention follows the matter. The next discovery request has a clean answer.
Inside legal, and everywhere a dispute starts.
A matter for every conversation. A hold for every matter.
Every conversation belongs to a legal matter. Counsel sets retention and hold per matter; the ledger records model, citations, and who was present. Outside counsel can be invited into the session.
Privilege AIDetections from Claude and ChatGPT surface the complaint, the termination, the defect — the conversations that should move into a matter now.
Privilege WatchWhen a matter goes on hold, the workstation sensor preserves and flags transfers of material the protective order covers.
Privilege AI AgentBe ready to explain how AI was used.
When AI assists with a dispute, the process may become part of the inquiry. Keep counsel’s direction, approved inputs, participants, and sources connected to the matter. Apply retention and legal holds as required, and check protective-order restrictions before using discovery material. Heppner makes the importance of that process concrete without deciding every future discovery dispute.