Legal work in a consumer chatbot, with no lawyer in the loop.
Sales redlines an MSA. Procurement compares confidential bids. HR drafts a termination. Finance assesses a dispute. All of it with AI, none of it with counsel — and the output is confident, unrecorded, and unreviewed. Privilege AI pairs business leaders with legal in the same session.
The question was legal. The tool was not.
Every department now does legal-adjacent work with AI: contract summaries, redlines, bid comparisons, disciplinary letters, dispute assessments. The risk is not that the model is wrong — it is that nobody qualified saw the answer, the confidential inputs left the company, and there is no record of either.
The doc-level exposure is contractual: NDA and confidentiality claims from the counterparty whose MSA, bid, or financials were pasted in. The decision-level exposure is worse: a manager acts on an answer no lawyer reviewed, and the company inherits the consequence.
Business leaders who should be paired with legal.
Six roles from our department analysis where the task is routine and the legal exposure is not.
Fully authorized and managed by attorneys. Used by everyone else.
The AE, the buyer, the HR partner work in a workspace counsel authorizes and manages. Legal questions escalate to the attorney in the session; the answer, its citations, and the approval are on the record.
Privilege AIDetections from Claude, ChatGPT, and the Agent land in one queue for legal: the contract that was pasted, the dispute that was assessed, the letter that was drafted — before it is acted on.
Privilege WatchWhen a counterparty document leaves for an unapproved tool, the workstation sensor alerts legal and compliance and keeps the evidence.
Privilege AI AgentA confident answer still needs legal judgment.
A contract redline, termination draft, or dispute analysis can influence a consequential decision before legal sees it. Heppner adds another reason to involve counsel early: later legal review may not protect the original AI exchange. Give employees a clear route to counsel-directed work and a record of the sources and participants.